FTM 2011 help needed please!

Worked perfectly fine the last time I used it - about six months ago - but now when I click on New, and then download tree from Ancestry, I get this error message. Doesn't matter whether I click Yes or No, the message won't go away.

Any ideas, please?

Thanks in advance
STG

FTM message1.jpg

Attached Images

• FTM message1.jpg (16.1 KB)

FTM 2011 help needed please!